There is no doubt that Retailers, FMCGs and SMEs are having to come to terms with the fallout of COVID-19 and a future that is both uncertain and unpredictable. For many, the immediate future will be a single focus: continued survival. However, for others the period of lockdown, provides a pretty unique opportunity to contemplate how to emerge from the crisis stronger, better positioned and a more valuable business. Whatever the objective, it’s essential to take steps now to prepare the your business for the post COVID-19 environment, while not forgetting to look after your employees wider stakeholders. Creativity The next few months will without doubt, going to be a challenge. Even strong, capitalised, well-managed businesses are going to have to work hard minimise the haemorrhaging of cash while maintaining continuity and investing to be ready for the new normal. Some previously viable businesses may fail as they face a period of zero revenue. Others are manically coping with a spike in demand that lead to initial shortages. Others, such as some pubs and restaurants have already remodelled to provide take away services, but as yet are having to take orders manually as they haven’t yet caught up with online […]